Get SmartHub Ready
With the phased reopening of the industry in June, we at IHL want to ensure you are ready to go from the off.
With venues being closed for this unprecedented period, your SmartHub tablets will have been off for some time, therefore we are providing you with the simple steps to ensure your tablets are up to date and running the latest version of SmartHub.
Preparing your Tablet
Bingo…You are good to go !!
Input & view your self-excluders, run reports and monitor usage. The UKs most used at venue digital self-exclusion scheme. No more paper, capture a picture and signature using the tablet.
In venue incident log
Allows you to keep logs recording the need for Police and those incidents as a result of Alcohol, drugs or Gambling, simple drop downs give you great logs every time.
In venue machine fraud alerting platform
Share information, across operators and sectors, quickly and concisely to ensure and fraud, anti-social behaviour or suspicious activity is prevented.
Interaction is the buzz word currently. Record them digital giving you visibility and confidence your operation is carrying out customer conversations at the right time.
In venue logging of fake / foreign / stained notes and coins
An often overlooked requirement to keep a record of all fraudulent, stained or false notes and coins that end up in your machines.
In venue Age Verification checks
Quicker than finding a pen, record all positive and negative Age Check challenges, giving you a full picture of all your challenges and results, evidence is the key.
Alternative Dispute Resolution
Are you registered for ADR? Did you know you have to be as a licensed AGC or Bingo premise? We can offer ADR registration at a fraction of the cost.
Book an AV Test Purchase
Book your annual AV test purchase
Test purchasing is key to ensuring your venue is checking 21 or 25 and that you have confidence you are compliant, book your test purchase through us.
Create In-venue checklists
Daily Checks is our customisable checklist feature that allows you to create Daily, Weekly or Monthly checks for venues.
Industry expertise at your fingertips
Got a question about compliance? Want to check something before you sign it off? Give our compliance hot line a call and get the answer.
Digitally Record Venue Inspections
Our Check-In feature provides you with the ability to allow venues to confirm that they have visited specific venue areas and confirm the area is clear of issues or concerns. Digitally logging the date / time / location.
In-venue Facial Recognition alerts
SmartDETECT is an internal notification platform, connected to in-venue facial recognition camera systems, that will assist in advising if self-excluders and under-age customers enter the premises.
Digitally Record In-venue Accidents
Accident Reporting feature provides venues with the ability to digitally record accidents that have occurred within the venue.
Calculate and Record In-venue Machine Ratio
Machine Ratio Recording is a quick and easy tool to help Operators and Venues calculate their machine ratio and also provide evidence and record the ratio for future use.
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