SmartALERT

In-venue Real-time incident reporting platform

Prevent crime and fraud within venues by sharing information securely across operators and sectors, quickly and concisely to ensure fraud, anti-social behaviour or suspicious activity is prevented.

SmartHub Products

Features

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SmartEXCLUSION

Self-exclusion platform

Input & view your self-excluders, run reports and monitor usage. The UKs most used at venue digital self-exclusion scheme. No more paper, capture a picture and signature using the tablet.

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SmartINCIDENT

In venue incident log

Allows you to keep logs recording the need for Police and those incidents as a result of Alcohol, drugs or Gambling, simple drop downs give you great logs every time.

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SmartALERT

In venue machine fraud alerting platform

Share information, across operators and sectors, quickly and concisely to ensure and fraud, anti-social behaviour or suspicious activity is prevented.

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SmartINTERACTION

Customer interactions

Interaction is the buzz word currently. Record them digital giving you visibility and confidence your operation is carrying out customer conversations at the right time.

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AML Recording

In venue logging of fake / foreign / stained notes and coins

An often overlooked requirement to keep a record of all fraudulent, stained or false notes and coins that end up in your machines.

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AV Log

In venue Age Verification checks

Quicker than finding a pen, record all positive and negative Age Check challenges, giving you a full picture of all your challenges and results, evidence is the key.

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ADR

Alternative Dispute Resolution

Are you registered for ADR? Did you know you have to be as a licensed AGC or Bingo premise? We can offer ADR registration at a fraction of the cost.

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Book an AV Test Purchase

Book your annual AV test purchase

Test purchasing is key to ensuring your venue is checking 21 or 25 and that you have confidence you are compliant, book your test purchase through us.

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Local Area Risk Assessments

Create your LARA here

Local Area Risk Assessments are something introduced 3 years ago, have you updated yours? Our helpful template and intelligent forms make this easier than ever.

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Compliance & Machine Management Advice

Industry expertise at your fingertips

Got a question about compliance? Want to check something before you sign it off? Give our compliance hot line a call and get the answer.

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