IHL Hub https://ihlhub.com/ The ONLY 100% Paperless Multi-Sector Support Solution for the Gaming Industry Mon, 15 Jun 2020 13:27:39 +0000 en-US hourly 1 https://wordpress.org/?v=6.5.6 Are you SmartHub ready? https://ihlhub.com/are-you-smarthub-ready/ https://ihlhub.com/are-you-smarthub-ready/#respond Tue, 09 Jun 2020 08:00:09 +0000 https://ihlhub.com/?p=1402 The post Are you SmartHub ready? appeared first on IHL Hub.

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Get yourselves SmartHub ready

With your tablets being offline for a number of weeks, we have published details of how you can get your device fully up to date, ready for reopening venues.

For details on the steps you need to take, please have a look at our videos or download our guides, to find out more, please click below

Find out more

About IHL

IHL have been operating since 2015 and have during this time developed and released a number of applications / features within their tablet based platform SmartHub. Already with a network of over over 700 venues across the gaming sector, we are now established as one of the leading compliance solutions providers to the industry. For us, its simple, everything we do is to ‘PROTECT THE PLAYERS’ and as an independent organisation we are in a great position to be able to make a difference.

Our suite of features already widely adopted include

  • SmartEXCLUSION – Paperless Self-Exclusion
  • SmartALERT – Real-Time incident sharing
  • SmartINTERACTION – Customer Interaction
  • SmartINCIDENT – In-venue incident logging
  • AV Log – In-venue Age Verification logging
  • AML Log – In-Venue Anti-Money Laundering reporting
  • Test Purchase – Venue Test Purchasing
  • Compliance – Access to Compliance Support
  • ADR – Support Services for disputes
  • NEW – Daily Checks – Bespoke venue checklists
  • NEW – Check In – Simply location recording
  • NEW – Accident Reporting – Paperless Accident Reporting
  • NEW – Machine Ratio – Instant calculations

We have a number of packages to suit all Operators, please take a look, or contact us and we can discuss your needs.

View Pricing

New SmartHub Features

Daily Checks
Create bespoke in-venue checklists to streamline operations and manage centrally in the SmartHub Dashboard

Machine Ratio
Simple and Instant Machine Ratio calculations feature allowing you to manage your in-venue ratio’s

Accident Reporting
Digital Accident reporting, allowing HR to manage and control accident reporting across your venue estate

The post Are you SmartHub ready? first appeared on IHL Hub.

The post Are you SmartHub ready? appeared first on IHL Hub.

]]> https://ihlhub.com/are-you-smarthub-ready/feed/ 0 SmartALERT and SmartINCIDENT Update https://ihlhub.com/smartalert-and-smartincident-update/ https://ihlhub.com/smartalert-and-smartincident-update/#respond Mon, 08 Jun 2020 08:00:27 +0000 https://ihlhub.com/?p=1399 The post SmartALERT and SmartINCIDENT Update appeared first on IHL Hub.

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New Covid-19 Incident Types added

To help support venues when they reopen, we have added a Covid-19 Incident Type to both SmartALERT and SmartINCIDENT, this will allow to record related incidents securely.

To find out more about our incident recording features, please select one of the options below.

SmartALERT SmartINCIDENT

About IHL

IHL have been operating since 2015 and have during this time developed and released a number of applications / features within their tablet based platform SmartHub. Already with a network of over over 700 venues across the gaming sector, we are now established as one of the leading compliance solutions providers to the industry. For us, its simple, everything we do is to ‘PROTECT THE PLAYERS’ and as an independent organisation we are in a great position to be able to make a difference.

Our suite of features already widely adopted include

  • SmartEXCLUSION – Paperless Self-Exclusion
  • SmartALERT – Real-Time incident sharing
  • SmartINTERACTION – Customer Interaction
  • SmartINCIDENT – In-venue incident logging
  • AV Log – In-venue Age Verification logging
  • AML Log – In-Venue Anti-Money Laundering reporting
  • Test Purchase – Venue Test Purchasing
  • Compliance – Access to Compliance Support
  • ADR – Support Services for disputes
  • NEW – Daily Checks – Bespoke venue checklists
  • NEW – Check In – Simply location recording
  • NEW – Accident Reporting – Paperless Accident Reporting
  • NEW – Machine Ratio – Instant calculations

We have a number of packages to suit all Operators, please take a look, or contact us and we can discuss your needs.

View Pricing

New SmartHub Features

Daily Checks
Create bespoke in-venue checklists to streamline operations and manage centrally in the SmartHub Dashboard

Machine Ratio
Simple and Instant Machine Ratio calculations feature allowing you to manage your in-venue ratio’s

Accident Reporting
Digital Accident reporting, allowing HR to manage and control accident reporting across your venue estate

The post SmartALERT and SmartINCIDENT Update first appeared on IHL Hub.

The post SmartALERT and SmartINCIDENT Update appeared first on IHL Hub.

]]> https://ihlhub.com/smartalert-and-smartincident-update/feed/ 0 Machine Ratio – New Release https://ihlhub.com/machine-ratio-new-release/ https://ihlhub.com/machine-ratio-new-release/#respond Fri, 05 Jun 2020 08:00:36 +0000 https://ihlhub.com/?p=1396 The post Machine Ratio – New Release appeared first on IHL Hub.

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Machine Ratio – Out Now

IHL are excited to announce the release of another new feature, Machine Ratio, developed to assist venues in calculating their allocation of machine ratios when they reopen with socially distancing measures in place.

To assist Operators and Venues in managing their machine ratio’s post Covid-19, our Machine Ratio feature helps you do just that, and it stores all the data centrally !!

Find out more

About IHL

IHL have been operating since 2015 and have during this time developed and released a number of applications / features within their tablet based platform SmartHub. Already with a network of over over 700 venues across the gaming sector, we are now established as one of the leading compliance solutions providers to the industry. For us, its simple, everything we do is to ‘PROTECT THE PLAYERS’ and as an independent organisation we are in a great position to be able to make a difference.

Our suite of features already widely adopted include

  • SmartEXCLUSION – Paperless Self-Exclusion
  • SmartALERT – Real-Time incident sharing
  • SmartINTERACTION – Customer Interaction
  • SmartINCIDENT – In-venue incident logging
  • AV Log – In-venue Age Verification logging
  • AML Log – In-Venue Anti-Money Laundering reporting
  • Test Purchase – Venue Test Purchasing
  • Compliance – Access to Compliance Support
  • ADR – Support Services for disputes
  • NEW – Daily Checks – Bespoke venue checklists
  • NEW – Check In – Simply location recording
  • NEW – Accident Reporting – Paperless Accident Reporting
  • NEW – Machine Ratio – Instant calculations

We have a number of packages to suit all Operators, please take a look, or contact us and we can discuss your needs.

View Pricing

New SmartHub Features

Daily Checks
Create bespoke in-venue checklists to streamline operations and manage centrally in the SmartHub Dashboard

Machine Ratio
Simple and Instant Machine Ratio calculations feature allowing you to manage your in-venue ratio’s

Accident Reporting
Digital Accident reporting, allowing HR to manage and control accident reporting across your venue estate

The post Machine Ratio – New Release first appeared on IHL Hub.

The post Machine Ratio – New Release appeared first on IHL Hub.

]]> https://ihlhub.com/machine-ratio-new-release/feed/ 0 Daily Checks – New Release https://ihlhub.com/daily-checks-new-release/ https://ihlhub.com/daily-checks-new-release/#respond Wed, 03 Jun 2020 08:00:54 +0000 https://ihlhub.com/?p=1392 The post Daily Checks – New Release appeared first on IHL Hub.

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Daily Checks – Out Now

IHL are pleased to announce their new ‘Flagship’ feature Daily Checks, which allows you to create bespoke scheduled checklists for venues.

Creating checklists could not be simpler, so if you need a Covid-19 daily check, this is the app for you.

Find out more

About IHL

IHL have been operating since 2015 and have during this time developed and released a number of applications / features within their tablet based platform SmartHub. Already with a network of over over 700 venues across the gaming sector, we are now established as one of the leading compliance solutions providers to the industry. For us, its simple, everything we do is to ‘PROTECT THE PLAYERS’ and as an independent organisation we are in a great position to be able to make a difference.

Our suite of features already widely adopted include

  • SmartEXCLUSION – Paperless Self-Exclusion
  • SmartALERT – Real-Time incident sharing
  • SmartINTERACTION – Customer Interaction
  • SmartINCIDENT – In-venue incident logging
  • AV Log – In-venue Age Verification logging
  • AML Log – In-Venue Anti-Money Laundering reporting
  • Test Purchase – Venue Test Purchasing
  • Compliance – Access to Compliance Support
  • ADR – Support Services for disputes
  • NEW – Daily Checks – Bespoke venue checklists
  • NEW – Check In – Simply location recording
  • NEW – Accident Reporting – Paperless Accident Reporting
  • NEW – Machine Ratio – Instant calculations

We have a number of packages to suit all Operators, please take a look, or contact us and we can discuss your needs.

View Pricing

New SmartHub Features

Daily Checks
Create bespoke in-venue checklists to streamline operations and manage centrally in the SmartHub Dashboard

Machine Ratio
Simple and Instant Machine Ratio calculations feature allowing you to manage your in-venue ratio’s

Accident Reporting
Digital Accident reporting, allowing HR to manage and control accident reporting across your venue estate

The post Daily Checks – New Release first appeared on IHL Hub.

The post Daily Checks – New Release appeared first on IHL Hub.

]]> https://ihlhub.com/daily-checks-new-release/feed/ 0 Covid-19 Support Options Revealed https://ihlhub.com/covid-19-support-news/ https://ihlhub.com/covid-19-support-news/#respond Mon, 01 Jun 2020 08:00:12 +0000 https://ihlhub.com/?p=1345 The post Covid-19 Support Options Revealed appeared first on IHL Hub.

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Covid-19 Support Options

IHL have a number of support packages for all Operators to help as the Industry looks ahead to reopening venues from June. Take a look here

To help Operators in this unprecedented time, IHL are pleased to be able to offer a number of support packages to suit all Operators as the look to reopen in June.

Find out more

About IHL

IHL have been operating since 2015 and have during this time developed and released a number of applications / features within their tablet based platform SmartHub. Already with a network of over over 700 venues across the gaming sector, we are now established as one of the leading compliance solutions providers to the industry. For us, its simple, everything we do is to ‘PROTECT THE PLAYERS’ and as an independent organisation we are in a great position to be able to make a difference.

Our suite of features already widely adopted include

  • SmartEXCLUSION – Paperless Self-Exclusion
  • SmartALERT – Real-Time incident sharing
  • SmartINTERACTION – Customer Interaction
  • SmartINCIDENT – In-venue incident logging
  • AV Log – In-venue Age Verification logging
  • AML Log – In-Venue Anti-Money Laundering reporting
  • Test Purchase – Venue Test Purchasing
  • Compliance – Access to Compliance Support
  • ADR – Support Services for disputes
  • NEW – Daily Checks – Bespoke venue checklists
  • NEW – Check In – Simply location recording
  • NEW – Accident Reporting – Paperless Accident Reporting
  • NEW – Machine Ratio – Instant calculations

We have a number of packages to suit all Operators, please take a look, or contact us and we can discuss your needs.

View Pricing

New SmartHub Features

Daily Checks
Create bespoke in-venue checklists to streamline operations and manage centrally in the SmartHub Dashboard

Machine Ratio
Simple and Instant Machine Ratio calculations feature allowing you to manage your in-venue ratio’s

Accident Reporting
Digital Accident reporting, allowing HR to manage and control accident reporting across your venue estate

The post Covid-19 Support Options Revealed first appeared on IHL Hub.

The post Covid-19 Support Options Revealed appeared first on IHL Hub.

]]> https://ihlhub.com/covid-19-support-news/feed/ 0